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Order Status & Shipping Information

Online order tracking is available for orders placed through the Hammacher Schlemmer website, phone, mail, fax and Skymall. Please enter your Order Number or Web Reference Number and Billing Zip Code or Postal Code below.


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Attention Canadian Customers: You can track your package by calling customer service at 1-800-395-7006 between the hours of 8:00 AM and Midnight EST, 7 days a week

About Your Order

Information about your order is available online 24 hours after the order is placed.


You may also call Customer Service at 1-800-321-1484 to inquire about your order.


International customers please call 1-513-860-3397.